Problems & Solutions with Buying a Student & Beginner Violin Online or through eBay or Amazon




Music teachers have always told their students to never buy a beginner violin online due to the following reasons:
  1. You don’t know what you’re getting
  2. You don’t know if the online shop will even stand behind their violins if it breaks prematurely
  3. Online shops are notorious for misrepresenting their violins. For example, they tell customers that their $200 violin is just as good as a $600 violin when it really isn’t.
  4. What if you pay them and they don’t send the violin?
  5. The company doesn’t have any reviews or credibility
  6. What if something happens to the violin during shipping?
  7. Are they real?
  8. The violins are not set up properly, where the strings are too high or the bridge is not properly set up, causing the violin to be impossible to learn on
Here’s how we address these concerns:
  1. You don’t know what you’re getting: To make our customers feel safe working with us, we offer a 90 day money back guarantee and 6 month warranty. So if the violin doesn’t arrive as it should, send us an email or call us and we’ll give you a full refund.
  2. You don’t know if they will even stand behind their violins if the instrument breaks prematurely: We stand behind our violins by giving a free 6 month warranty. For more details, here's our warranty policy
  3. Online shops are notorious for misrepresenting their violins. For example, they tell customers that their $200 violin is just as good as a $600 violin when it really isn’t. If we ever misrepresent our violins, we will offer a full refund.
  4. What if you pay them and they don’t send the violin? In the hopes of making our customers safe and comfortable, we use PayPal to handle our payments. They not only offer 128-bit encryption on their site to keep your information safe, but they also allow you to file a chargeback if tracking information is not provided. Read about our privacy policy
  5. The company doesn’t have any reviews or credibility: To read some reviews from our happy customers, please visit our reviews page
  6. What if something happens to the violin during shipping? All our violins are shipped with insurance, so if anything breaks, just call or email us and we will resolve the issue for you.
  7. Are they real? If you’re questioning whether we’re real or not, check out some of our videos and articles.
  8. They are not set up properly, where the strings are too high or the bridge is not properly set up: We pride ourselves in our setup. Here are just 8 things we check before sending you a violin. And as always, if we ever misrepresent our violins, we will offer a full refund.